Fix common problems

Steps in this video

Tap a step to jump to it.

1. 1Login code not receivedCheck your Spam folder. Then tap Resend code on the sign-in screen.0:07
2. 2Forgot passwordStudents don't have a password. Just enter your email on the sign-in screen and type the new code we send you.0:12
3. 3Solver read the photo wrongCorrect the question text before you send it, or take a clear, straight photo in good light, with one question per photo.0:19
4. 4Still not fixed? Ask MitraIf the problem continues, ask Mitra.0:27